Refund Policy

As a general principle, we want to make sure you are happy of using our products and pay for them only when you feel they provide value to you. Our refund policy is simple: if you are not satisfied, reach out to us and we'll find a solution.

Full refund

  • If you were just charged for your next month or year of service but you meant to cancel, we’re happy to refund that extra charge.
  • If you tried one of our products for a month and you just weren’t happy with them, you can have your money back. Although it is not required, we would appreciate your feedback to be able to improve our services in the future.
  • Partial refund

  • If you used our services for more than one month on an annual plan, we’ll figure out a partial refund based on how many months you used it.
  • If we had extended downtime (multiple hours in a day, or multiple days in a month), we’d issue a partial credit to your account.
  • Contact us

    In general, we love to hear from people that like our products but we also believe in the incredible value of critical feedback. Do not hesitate to send us an email, tell us what's wrong and we’ll work with you to make sure you’re happy on a case-by-case basis.

    Have a great day.

    Morgen is designed and built by Morgen AG, in Switzerland.

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